Responsible Gaming

Fortune Play Casino supports a balanced approach to gambling. Casino games should be treated as entertainment, not as a way to make money or solve financial problems. Set limits before you play, understand the risks and take a break whenever gambling stops being enjoyable.

Fortune Play Casino operates under licence No. 0000002 issued by the Tobique Gaming Commission in New Brunswick and licence ALSI-202508056-FI2 granted by the Comoros Autonomous Organisation of the First Island.

Gambling should remain entertainment

Gambling involves risk, and losses can occur. No game, strategy or system can guarantee a win. Every result is uncertain, and previous results do not influence future outcomes. Treat any money used for gambling as entertainment spending and only play with funds you can afford to lose without affecting your everyday needs.

Fortune Play Casino encourages players to make informed decisions and keep gambling separate from essential expenses. Money needed for rent, mortgage payments, bills, food, education, savings or debt repayments should never be used for gambling. Gambling should also not be used to recover previous losses, create income or deal with stress, loneliness or other personal difficulties.

Before you play

Decide how much time and money you are comfortable spending.
Set a budget and stay within it, regardless of wins or losses.
Make sure gambling is legal for you and that you meet the applicable minimum age requirement in Australia.
Avoid gambling when you are upset, tired, under the influence of alcohol or affected by medication.
Understand the rules, features and risks of a game before placing a wager.
Remember that a win is never guaranteed and a loss should not be chased.

Practical tools and personal limits

Planning ahead can make it easier to keep gambling within safe boundaries. Players should consider using the account and gaming controls available to them, where offered. These may include deposit limits, wagering or spending limits, session reminders, time-out options and self-exclusion. Availability and operation can vary, so read the relevant information carefully before activating a control.

Useful steps

Choose a realistic budget before starting a session.
Set a time limit and stop when the time is reached.
Use available deposit, spending or session controls rather than relying only on willpower.
Keep gambling funds separate from money used for household and personal expenses.
Do not increase your budget after losing or continue playing to try to recover losses.
Take regular breaks and make time for other activities, relationships and responsibilities.
Review your gambling habits regularly and reduce or stop if the activity becomes difficult to control.

Limits are most effective when they are set before gambling begins. If you have chosen a limit, do not treat it as a target. A limit is a boundary designed to protect your time and money. If a control is not working for you, consider taking a longer break or requesting self-exclusion.

Recognising signs of gambling harm

Gambling harm can affect finances, relationships, work, study, physical health and emotional wellbeing. It can develop gradually, and people may not always notice the change at first. Asking for help early is a responsible step and does not require you to wait until a serious problem has developed.

Possible warning signs

Spending more time or money gambling than you intended.
Trying to win back money after a loss or feeling unable to stop.
Borrowing money, selling possessions or using essential funds to gamble.
Hiding gambling activity, losses or account information from family and friends.
Feeling restless, irritable or anxious when trying to cut down.
Neglecting work, study, family, health or other responsibilities.
Gambling to escape difficult feelings or believing a big win will solve personal problems.
Experiencing financial stress, relationship conflict or emotional distress because of gambling.
Returning to gambling soon after deciding to take a break.

If any of these signs feel familiar, stop and consider taking a break. Speak openly with someone you trust and seek professional support. Do not borrow money or use credit to continue gambling. If gambling is causing immediate emotional distress or you feel unsafe, contact emergency services or an appropriate crisis support service in your area.

Taking a break and getting support

Players can choose to pause or stop gambling. Where account controls are available, you may be able to request a temporary time-out or self-exclusion for a selected period. Self-exclusion is intended for people who want to prevent access to gambling, and it should be treated seriously. During a self-exclusion period, do not attempt to open or use another account to continue gambling.

If you want help with a break, account restriction or responsible gaming option, use the support channel available through the website. We will provide general information about the options that may be available. We cannot provide personal financial, medical or psychological advice, so consider speaking with a qualified professional for guidance suited to your circumstances.

Support in Australia

Free and confidential gambling support is available in Australia through recognised counselling and information services, including Gambling Help services and Gambling Help Online. These services can assist people who gamble, as well as family members and friends affected by someone else’s gambling. Independent financial counselling may also help with budgeting, debt and financial planning.

Support can be useful even if you are unsure whether your gambling is a problem. A counsellor can help you understand your habits, plan a break, manage urges and consider practical next steps. You may also find it helpful to tell a trusted person what is happening and ask them to support your limits.

Our shared responsibility

Responsible gaming is a shared responsibility between players, operators and the wider community. Players should provide accurate information, follow account rules and use available controls. Fortune Play Casino aims to present responsible gaming information clearly and encourages players to make informed choices. We may take steps where account activity, age requirements or other safety concerns require attention.

This page provides general information and is not a substitute for professional advice. Gambling laws, support options and account requirements may differ between Australian states and territories. Check the rules that apply where you live and seek independent assistance if you have concerns about your gambling.