- Wagering
- 40× bonus
- Max Bet
- A$7.50
- Min Deposit
- A$30
- Daily Withdrawal Limit
- A$3,000
Fortune Play Casino VIP Program: What Members Receive
The Fortune Play Casino VIP Program is an invitation-only service for players who build a strong playing relationship with the casino. Members can receive a personal account manager, higher cashback, faster cashouts, larger limits and access to VIP-only tournaments and promotions.
How the VIP invitation works and what the casino considers
There is no public sign-up form for the VIP Club. Membership is offered by invitation, with selection based on loyalty, activity level and overall contribution to the casino. If you meet the criteria, Fortune Play sends you a personalised invitation.
That means the sensible approach is to use your account normally and keep your play within a budget that suits you. VIP status is not a reason to increase your stakes. Gambling involves real financial risk, and extra privileges do not change the outcome of any game or bet.
VIP status is invitation-only
You do not need to submit a separate VIP application. Selection is based on loyalty, activity level and overall contribution, followed by a personalised invitation.
The VIP Club sits alongside the wider Loyalty Program rather than replacing the standard account experience. The invitation is the important step: once accepted, your account can receive benefits reserved for VIP members.
Personal account management and support when you need it
A personal VIP account manager is one of the clearest differences for members. This gives you a dedicated contact for account-related help and information about VIP benefits, promotions, tournaments and other available opportunities.
General customer support remains available as well. Live chat through Intercom operates 24/7, with an average response time of three minutes. Email support is also available around the clock, and an online contact form is provided.
- Personal VIP account manager
- 24/7 live chat through Intercom
- Average live-chat response time of three minutes
- 24/7 email support
- Online contact form
- Support in English, German, Finnish, Norwegian, Italian, French and Arabic
The account manager can also share game tips, including information about new releases, recent big wins, jackpot opportunities and hot network promotions. Treat these as optional information, not as a signal that a particular game will win.
Higher cashback and exclusive VIP promotions
VIP members receive higher cashback percentages across daily, weekly and monthly cycles. The standard cashback arrangements include 20% daily cashback and 10% weekly cashback, while VIP members receive enhanced percentages. Your individual VIP offer is presented as part of your membership.
VIP players can also receive exclusive promotions that are not part of the general offers. These may be connected with casino activity, tournaments or other promotional events. Check the terms attached to each promotion before accepting it, especially any wagering conditions, qualifying activity or time limit.
Extra rewards still carry real risk
Cashback and VIP promotions do not guarantee a profit. Set a budget first, and only play with money you can afford to lose.
The casino also runs the daily Wheel of Rewards, with instant prizes in Free Spins or cash and a prize pool of up to A$10,000. Lucky Spin has an A$10,000 prize pool, while Predict & Win is a sports predictions promotion. VIP members may receive additional exclusive promotions alongside these wider activities.
Faster withdrawals and higher VIP cashout limits
VIP membership includes higher and faster cashout limits. Standard withdrawal limits are A$3,000 per day, A$7,500 per week and A$30,000 per month. VIP members receive higher limits, although the specific VIP figures are handled as part of the individual membership.
| Detail | Standard term |
|---|---|
| Daily limit | A$3,000 |
| Weekly limit | A$7,500 |
| Monthly limit | A$30,000 |
| Withdrawal fee | No fee |
| Minimum withdrawal | 20 EUR |
Withdrawals are initiated instantly. Arrival time depends on the method and can be up to five business days. Visa and Mastercard withdrawals take 1-3 days, bank transfers take 5-7 days, while debit and Interac e-Transfer withdrawals are instant. No withdrawal fees apply to any method.
The VIP benefit is useful when your normal withdrawal pattern approaches the standard caps. It does not remove the need to use an accepted withdrawal method or complete any account checks that apply to your account.
Plan withdrawals around the standard caps
Until a higher VIP limit applies to your account, allow for the A$3,000 daily, A$7,500 weekly and A$30,000 monthly withdrawal limits.
Elevated deposit and betting limits for VIP members
VIP members can receive elevated deposit and betting limits. This gives experienced players more flexibility when using the casino and sportsbook, while keeping the account settings specific to the member.
Higher limits should be treated as an account feature, not a spending target. You can set deposit, loss and wager limits for each day, week or month. Loss and wager limits do not apply to the Sportsbook.
- Set a deposit limit by day, week or month
- Set a loss limit by day, week or month
- Set a wager limit by day, week or month
- Reduce any limit immediately
- Request an increase by email confirmation after the previous limit of the same type expires
A limit decrease takes effect immediately. An increase needs email confirmation and only takes effect after the previous limit of the same type expires. This arrangement applies whether or not you hold VIP status, so it is worth setting limits before you start.
VIP tournaments, free events and higher-stakes play
VIP members can access exclusive tournaments with higher stakes and prizes. The VIP package also includes free tournaments, giving members another way to take part without treating every event as a standard cash session.
The casino offers more than 2,000 games across pokies, jackpots, Bonus Buy titles, Megaways, crash games, table games and live casino. Live sections cover blackjack, roulette, baccarat, poker, game shows, live bingo, live dice and other live formats.
Sports and e-sports are available too. Sportsbook markets include Aussie Rules, cricket, rugby, football, tennis, basketball, ice hockey, boxing, MMA, Formula 1, darts, snooker and more than 30 sports in total. Odds formats include European, British, Hongkong, American, Indonesian and Malaysian.
A VIP tournament can therefore appeal to different kinds of players, but the activity still carries risk. Choose a format that fits your budget and remember that a higher-stakes event can lead to larger losses as well as larger prizes.
VIP extras, game tips and special gifts
The VIP Club includes more than account and cashout features. Members may receive special gifts and surprises, along with game tips covering new releases, recent big wins, jackpot opportunities and hot network promotions.
VIP members can also receive exclusive promotions and invitations to free tournaments. These extras are designed to make the account feel more personal, with communication shaped around your activity and membership.
- Special gifts and surprises
- Tips about new game releases
- Information about jackpot opportunities
- Updates on hot network promotions
- Exclusive VIP promotions
- Free tournaments
- VIP-exclusive tournaments with higher stakes and prizes
For Australian players, Fortune Play Casino from Australia supports AUD among its accepted currencies. The casino is also mobile-optimised for smartphone and tablet browsers, with an app available.
Account safety and responsible VIP play
VIP treatment does not change the basic account requirements. You must be at least 18 to register, and the casino may request proof of identity and deny access if you have not reached the legal age. Games are RNG-tested, and parental control software is recommended.
You can use cooling-off periods of one week, one month, three months or six months. During cooling-off, fiat deposits are blocked, promotions are unavailable and withdrawals remain permitted. The account automatically reactivates when the selected period ends.
Self-exclusion is available for six months, nine months, one year or indefinitely. It immediately disables the account, blocks fiat deposits and removes promotional access. A remaining balance can be withdrawn through customer support. Cryptocurrency deposits may still process during cooling-off or self-exclusion because of the technical nature of crypto transactions.
Set your limits before chasing VIP benefits
A deposit, loss or wager limit is available by day, week or month. Use these controls to keep VIP play structured and affordable.
FAQ
VIP Program questions
How do I join the Fortune Play Casino VIP Program?
VIP Club membership is by invitation only. Selection is based on loyalty, activity level and overall contribution, and eligible players receive a personalised invitation.
What does a VIP account manager do?
Your personal account manager provides individual account support and information about VIP benefits, promotions, tournaments and other available opportunities.
Do VIP members receive higher cashback?
Yes. VIP members receive higher cashback percentages across daily, weekly and monthly cycles. The standard arrangements include 20% daily and 10% weekly cashback.
Can VIP members withdraw more than A$3,000 per day?
VIP members receive higher and faster cashout limits. The standard daily withdrawal limit is A$3,000, with standard weekly and monthly limits of A$7,500 and A$30,000.
Are VIP tournaments available to every player?
VIP tournaments are exclusive to VIP members and can feature higher stakes and prizes. VIP members can also receive access to free tournaments.
Can VIP members set deposit and betting limits?
Yes. Deposit, loss and wager limits can be set by day, week or month. Loss and wager limits do not apply to the Sportsbook.
What support is available to VIP players?
VIP members receive a personal account manager. General support is also available 24/7 through live chat and email, with live chat averaging a three-minute response time.
Can VIP members use the casino on mobile?
Yes. The casino is optimised for smartphone and tablet browsers, and an app is also available.