Contact Fortune Play Casino

Need help with Fortune Play Casino? Email support@fortuneplaycasino.online and provide a few details about your question so our support team can review it and respond as efficiently as possible.

Fortune Play Casino operates under licence No. 0000002 issued by the Tobique Gaming Commission in New Brunswick and licence ALSI-202508056-FI2 granted by the Comoros Autonomous Organisation of the First Island.

How to get in touch

For assistance, contact Fortune Play Casino by email at support@fortuneplaycasino.online. Our team can help with general questions about your account and explain the next steps where further information or checks are required. Messages are usually answered within 24 hours, although response times may vary depending on the nature and complexity of the request.

When contacting support@fortuneplaycasino.online, include your account email address or username, a short description of the issue, and screenshots if relevant. Please do not send your password or other unnecessary sensitive information. Providing clear and accurate details can help the team identify your request and provide a faster, more useful response.

You can write to support about matters such as:

Account access, profile details and verification questions
Deposit and withdrawal questions
Bonus terms and general promotion queries
Technical problems affecting the website or your account
Responsible gambling requests, including requests for help managing your play

If your message concerns a transaction or account activity, include the relevant date and any available reference information. This may help support locate the matter more quickly. For your security, only use the email address associated with your account where possible and check that replies are directed to the correct address.