Betting Rules

These Betting Rules explain the general conditions that apply when you use Fortune Play Casino to participate in online casino games, promotions and any available wagering products. They are intended to help you understand how bets are placed, accepted, settled and reviewed. By using the website or placing a bet, you agree to follow these rules, the applicable Terms and Conditions, and any game-specific rules displayed on the relevant page.

Fortune Play Casino operates under licence No. 0000002 issued by the Tobique Gaming Commission in New Brunswick and licence ALSI-202508056-FI2 granted by the Comoros Autonomous Organisation of the First Island.

General betting conditions

You must be legally permitted to use online gambling services in your location and must meet the applicable minimum age requirement. You are responsible for checking that online gambling is lawful for you before opening an account, depositing funds or placing a bet. Fortune Play Casino may apply location, identity, age and account eligibility checks before or after betting activity.

Only one personal account may be used unless an exception has been expressly approved. Account details must be accurate, complete and kept up to date. You must not allow another person to access your account, place bets on your behalf or use your payment method. You are responsible for protecting your login information and for activity carried out through your account, subject to any rights you may have under applicable law.

A bet is generally treated as placed when it has been recorded by the website and a confirmation or transaction record is shown. A bet may be refused, cancelled or voided where there is an obvious error, a technical issue, suspected misuse, a breach of these rules, or where the product or event is unavailable. A bet is not confirmed merely because a selection has been added to a bet slip.

Check your selections, stake, odds and any applicable terms before confirming a bet.
Do not place a bet if you believe the displayed information is incorrect or incomplete.
Keep confirmation messages, transaction references and relevant account records where possible.
Do not attempt to place bets through automated tools, scripts or other unauthorised methods.
Do not interfere with the website, games, payment systems or security features.

Displayed odds, prices, game information and settlement information may change before a bet is confirmed. Where a fixed price or other value is shown, the value that applies will normally be the one accepted and recorded at the time of placement, subject to the applicable product rules. If a clear pricing or display error occurs, the affected bet may be reviewed and corrected or voided in accordance with the relevant rules.

Casino games and game outcomes

Casino games must be played according to the rules shown on the game screen or product information page. These rules may explain the objective, available selections, stake options, winning combinations, bonus features and settlement method. Read the rules for each game before playing, as different games may use different mechanics and conditions.

Game outcomes are determined by the relevant game system and, where applicable, random number generation. Outcomes cannot be changed by player preference, previous results or a belief that a particular result is due. A winning result in one round does not guarantee a winning result in another round. Past performance is not an indication of future results.

A game round is generally considered complete when the result has been generated and recorded by the system. If a connection is interrupted, do not immediately repeat the bet. First check your account history, balance and game records. Where a round has been accepted, it may be settled even if the result is not visible on your device at the time of disconnection.

If a technical issue affects a game, the affected round may be investigated. Depending on the circumstances, a round may be completed, corrected or declared void. Any correction will be based on available system records and the rules applying to that game. We may restrict access to a game while an issue is being reviewed.

Use only the stake options and game features displayed and made available to your account.
Do not treat bonus features, free rounds or promotional offers as guaranteed winnings.
Do not use a game during a known outage, malfunction or unusual display error.
Review any special conditions before using a game-linked promotion or feature.

Sports, racing and event betting

Where sports, racing or other event wagering is offered, each market may have its own rules covering eligible events, selections, starting times, result sources, postponements, abandoned events, dead heats, non-runners and other circumstances. The rules shown for the market or event form part of the terms applying to that bet.

Markets may be suspended or closed without notice. This can occur when an event is about to begin, during significant action, when information changes, or when a result is being verified. A bet submitted while a market is suspended may not be accepted. The accepted price or terms are those recorded in the confirmation of the bet.

Event outcomes are settled using an appropriate official result or other reliable result source identified in the relevant rules. Preliminary announcements, live commentary and unofficial reports may not be sufficient for settlement. If an official result is later changed, the bet may be adjusted where the applicable rules allow this.

If an event is postponed, abandoned, cancelled or materially changed, affected bets may be held, transferred or voided depending on the market rules. Bets on completed parts of an event may be treated differently from bets that depend on the final result. Always review the event-specific terms before confirming a wager.

Live and in-play betting

Live betting carries additional timing and information risks. There may be a delay between an event occurring, information being displayed and a bet being accepted. A bet may be rejected, accepted at a changed price or voided if the market was not available when the relevant action occurred. You should confirm that the bet has been accepted rather than relying only on the appearance of a selection in your bet slip.

Stakes, results and payments

You must have sufficient available funds before placing a bet. The stake shown at confirmation is the amount that applies to the transaction. Deposits, withdrawals, refunds, winnings and other account adjustments may be subject to verification, processing checks and the payment method rules. You must use a payment method held in your own name unless an approved alternative is expressly available.

Account balances and betting records are maintained electronically. You should review your transaction history regularly and raise any apparent error promptly. If a balance is credited incorrectly, the amount may be removed or the affected transaction may be corrected. If money has been paid to you in error, you remain responsible for notifying the operator and returning or authorising correction of the amount where required.

Winnings are subject to the result of the relevant bet and any applicable product terms. A result may be reviewed if there is evidence of a system fault, incorrect settlement, prohibited conduct or a breach of the rules. We may delay settlement or place an account under review where checks are reasonably required.

Promotions, bonuses and promotional bets are governed by separate terms. Those terms may include eligibility requirements, expiry conditions, wagering requirements, contribution rules, maximum values or restrictions on withdrawals. If a promotional term conflicts with a general rule, the promotion-specific term may apply to that offer. Read the full promotion conditions before opting in or using an offer.

Account reviews, complaints and responsible betting

Fortune Play Casino may monitor betting activity to protect customers, maintain platform security, meet legal and regulatory obligations, and identify suspected fraud, collusion, manipulation, money laundering or other prohibited conduct. We may request documents or information to verify identity, age, source of funds or account ownership. Access, deposits, withdrawals or betting may be restricted while a review is in progress.

You must not engage in collusion, match manipulation, bonus abuse, account sharing, identity misuse, payment fraud or any conduct intended to obtain an unfair advantage. You must also not use inside information or place bets where doing so is prohibited by applicable rules. Suspected breaches may result in bets being voided, promotions being withdrawn, accounts being restricted or other action permitted by the applicable Terms and Conditions.

If you believe a bet has been incorrectly accepted, rejected or settled, contact customer support through the available website channels and provide your account details, the relevant date, the bet reference and a clear description of the issue. Complaints are reviewed against account records, system information and the rules applying to the product. We may ask for further information before providing a final response.

Gambling should be an entertainment activity, not a way to make money or recover losses. Set a budget before you play and never wager more than you can afford to lose. Take regular breaks, avoid chasing losses and do not gamble when upset, tired or under the influence of alcohol or other substances.

Set deposit, loss, stake or session limits where those tools are available.
Use time-outs or account closure options if gambling is becoming difficult to control.
Ask for help from a suitable gambling support service if you are concerned about your play.
Do not borrow money, sell possessions or use essential household funds to gamble.
If you are under the legal age or gambling is not lawful where you are, do not use the service.

These Betting Rules should be read together with the website Terms and Conditions, Privacy Policy, Responsible Gambling information and any rules displayed for a particular game, market or promotion. If a provision is unclear, stop before placing a bet and seek clarification through the available support channels. Rules may be updated from time to time, so check this page before continuing to use the service.